PERTICAIA, by means of express couriers, delivers the products ordered by the customer to the address indicated by the customer on the purchase order. The aim of PERTICAIA is to always safeguard the product, ensuring its perfect preservation throughout the journey.
Shipments are made to the main European countries and North America (USA and Canada). THE SHIPMENT COST varies according to the number of bottles and the geographical area. For customised shipments or any other request, please contact us at: firstname.lastname@example.org
We inform you that, pursuant to art. 13 of Legislative Decree no. 196 of 2003, the data provided during registration on this site are collected for the purpose of shipping and possible billing of the order. If the data is not provided, the order will not be processed. PERTICAIA undertakes to treat such data confidentially and not to disclose them to unauthorised persons, nor to use them for purposes other than those specified herein, unless explicitly authorised to do so by the customer. Such data may be communicated, subject to the signing of a confidentiality agreement, to collaborators and employees delegated to store them and carry out the above activities, and will be disclosed exclusively within the scope of the service rendered. This data will also be produced at the request of the authorities authorised by law.
The data controller and processor of personal data is: Guido Guardigli on behalf of PERTICAIA
In relation to the processing of personal data, the customer may directly and at any time exercise his or her rights under Article 7 of Legislative Decree No. 196 of 2003, including, in particular, obtaining information:
The customer shall also be entitled to obtain:
PERTICAIA guarantees that products will be delivered equal to those indicated and described on the site and compliance with all rules regarding the storage of products until delivery to the place indicated in the order. The images on the site are provided to the customer to facilitate recognition of the products; due to variations in packaging, the photos may not exactly reflect the appearance of the product delivered.
As provided for by the Consumer Code D.LGS 206/2005 (former right of withdrawal) and D.L. 21/2014 PERTICAIA Customers enjoy the satisfied or reimbursed guarantee with the possibility of returning the products purchased within 14 working days of receipt, except in the case of products that by their nature cannot be returned such as easily perishable food items or personalized items. The right of withdrawal is available to natural persons acting for purposes not directly related to their professional activity. Resellers and companies are therefore excluded from this right.
You must send a registered letter with acknowledgement of receipt to the address below or an e-mail to email@example.com within 14 working days of receipt of the goods.
AZIENDA AGRICOLA PERTICAIA S.r.l.
06036 Montefalco (PG)
In the communication, the Customer shall indicate the product or products for which he intends to exercise the right of withdrawal.
PERTICAIA undertakes to include on the site only products actually available. In the event that the products are not currently in stock or in the event that it cannot guarantee delivery on time, it shall be the responsibility of PERTICAIA to adequately report the unavailability of the product. The sending of the order by the customer is also considered as acceptance of any partial delivery, limited to the products available within those ordered, and as a waiver to claim compensation and / or damages in this regard. PERTICAIA also undertakes, in accordance with the law, to promptly inform the Customer of any sudden unavailability of the product ordered, in order to agree on the continuation of the order or its modification with similar products. If you are interested in a product that is not currently available, please send an e-mail so that PERTICAIA can provide more precise information.
The prices of the products indicated in the various sections of this site include VAT. The prices applied to each sale are those indicated on the site at the time of the Customer's order and are subject to change. The price of the products purchased, together with the cost of home delivery, must be paid by the Customer at the time of the online order, by credit card or bank transfer in advance. The tax documentation will be issued by PERTICAIA at the time of delivery.
In order to obtain an invoice, you must indicate your tax code when placing your order and make an explicit request in the order notes. The invoice will be issued at the same time as the shipment of the goods and sent with it. When placing your order, please indicate a telephone number so that we can contact you if necessary.